I got an Amazon order email that was a scam, but it looked so real I thought someone had hijacked my account. It stated “My order had shipped to the address I provided”.
It was displaying a picture and purchase of a flat screen TV costing over $1000. My jaw dropped!
The more I looked at it, the more suspicious it looked. The logo was an actual Amazon logo, and the order looked very similar to the Amazon follow up email they send out after you make a purchase from them.
It was close enough to make me panic for an instant. This email is saying I just sent someone a $1000 gift!
Wouldn’t you get a bit concerned?
How Do You Tell If Your Amazon Order Email Is Real Or A Scam?
The purpose of these emails is to get you panicked. These Con men or Scammers hope you will trust them and call the fake customer support number they have conveniently provided in the email. That phone number will take you right to the scammer! And that is exactly what they want. They will then give you some story about verifying the details of your account. If you fall for it and give out passwords, you are giving the scammer access to your account.
As I read this email, I have to confess it almost worked! My first thoughts were to call the convenient customer service number they provided. My immediate thinking, was that this was a real legit amazon order conformation. As I looked over the email, I had second thoughts about that.
Verify Your Account Order Information Matches Any Email Information
Instead, I thought a better idea would be to just check my own account for any new orders that were not mine. And I could also verify this support number against the real Amazon support number at the same time. One thing everyone should know, is never trust any phone numbers or website URL’s in any email. Always verify them on the company website. Even though I knew this, I almost fell for it.
Well, it turned out that no orders appeared in my account, and that was a sigh of relief. And the support phone number did not match. Although, I did still want to talk to an actual human being, and explain what had happened. Besides, I could find out how to report this scam as well. It made me a little angry and I wanted to stop this from tricking someone else.
Also, I could be absolutely sure, I wasn’t getting any surprise charges on my account. My concern was that somehow they may have not posted the purchase to my account orders yet. As I spoke to the Amazon representative, I was reassured that this was a fake order and my account was safe.
Related Post: Phishing Email Example
Check The URL And Verify The Sender
When you get these Amazon order confirmations, always look at the URL of the sender. Whenever you see a gmail address, it is not a conformation sent by Amazon. They do not use a gmail address. This is the first clue it is fake.
Call Amazon And Personally Verify The Order Number
If the email is fake, it is a certainty, the order number is fake and the scammer has used numbers that Amazon doesn’t use. One quick call to Amazon will tell you if the order number is real. They will cross reference the number.
It’s a good idea to call Amazon anyway to be sure that nothing was actually ordered in your account. You can go to your Amazon online account and open your orders summary, to see if the bogus order shows up. If there is nothing there, it’s a pretty safe bet your account is ok. But, just to go the extra mile, call and give them the order number associated with the email.
Verify The Support Call Number Matches The Support Call Number At Amazon
Once I was inside the Amazon online account, I went to customer support and checked the support number to call Amazon. Once again it did not match the number on Amazons website. So glad I didn’t call that number! A little research paid off!
These scams are worse whenever the phone number is called or the links have been clicked on. Especially if you gave out any account information. If you did, keep reading, I will explain what you need to do below.
The whole idea behind these scams is to get your personal information. You must remember that Amazon employees, will not ever ask for your personal information. So, you should not ever give out personal information to anyone from a link you clicked on or a phone number you are not absolutely sure it authentic. Even then, they should not be asking for your personal information.
These numbers and links go to fake sites created by the scammers. Once they have your account information, they will access your account. And you will have to deal with a ton of charges to your account. If possible, it is a good idea to set your account settings to send a text or call you when a new charge is made.
I Gave Out My Personal Information, Now What?
So what should you do if you have given out your personal information? You should immediately call Amazon, or whoever the company is and tell them. If necessary, they will close the account and stop all charges for you. Hopefully before any damage is done, but it may be too late. The sooner you call, the better.
Amazon also has a helpful page called Protect Your System
How To Report The Amazon Email Order Scam
Amazon has a link where you can submit the actual scam email. It is called email@example.com They will send you a conformation of receiving your fake email, but they won’t contact you directly about it. If you have any issues or concerns about your Amazon account being compromised in any way, contact them.
Help With Identifying Fake Emails
You can also get more information here to help you identify if an email or text message is from Amazon. Do not open any attachments or click on any links. And enable two step verification at Amazon for more security for your account. Remember to sign in to your account and go to “Your Orders” to see if the information in the email matches what is found in your account. Then, If it doesn’t, the email is not from Amazon.
Also, if you receive a request for an account update on payment information, go to “Your Orders” to verify. If you don’t get a request for an update, this request is bogus.
Some special accounts at amazon will call you, but they will never ask for personal information.
If you have been a victim of any scam, leave your story in the comments below. It will help others avoid the scam in the future.
Thanks for reading, and please stop back soon!
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