Amazon Scam Calls 2021 are the latest version of scam calls used by scammers to trick victims into giving out their account information. Similar to the Amazon fake emails that have been making their rounds, These are a recorded phone call that claims your Amazon account has a fraudulent charge on it. A phone message claims to be Amazon calling you about fraudulent activity on your Amazon account. Victims are told their account activity has fraudulent charges, and to clear up the account, a call is needed. These calls are all fake and people that fall for the hype, are giving account information directly to the scammers. Amazon will never make a phone call to tell you your account has been frozen. Or that you have a fraudulent charge on your account.
Amazon Scam Calls 2021 Are Fakes
If anyone calls you and tries to tell you they work for Amazon, or someone telling you that there is a major charge on your Amazon account. Don’t fall for it! It just isn’t true. Before you call the number they give you, hang up and check your Amazon account, by logging into your account with your computer or phone and checking your account orders. You will see any new orders appearing in your account. Stay alert and stay safe.
A phone call exclaims “Your account has been frozen due to fraudulent activity”. It is a scammers desire to get you emotional. Then, you are provided a number to call. The number you see is a fake number.
If they give you, what they claim is an Amazon support number, do not call it. You will be calling the scammers. Hang up and go to the Amazon website and contact them through their customer support. Check your account for any new orders while you are there. Call your credit card company and ask if any charges are appearing on your card.
Related: Amazon Order Email Scams
Amazon Scam Calls 2021 Reported To The FTC
Below are several scam calls that were reported to the FTC in 2021 . Many sound very much the same, using the same tactics. Fortunately, most of these folks were too smart for the swindlers.
False Charges To Their Accounts
Not a dummy. | February 3, 2021 |
I just received a call from a guy pretending to be from Amazon. Told me that somebody had just charged $746.42 on my debit card and I needed to get on my computer while he was on the phone login to my Amazon account go to my bank account and cancel that charge and he would help me take care of that through my computer. I told him I do not have a computer I use my cell phone for everything and I am talking to him on my cell phone. And to please put me over to the fraud department and he hung up on me he was from Maryland.
Not Me!!! | February 18, 2021 |
I just received a call from a 915 area code with a claim that my credit card was charged $700+ for the purchase of a new iPhone. He wanted me to put me on speaker on my cell phone, go to my home screen on my phone, and he would “help” me. My wife is an IT guru and this has happened before. I must admit I led him down the garden path a bit before I told him I knew he was trying to scam me. he was quite persistent until I asked to speak to his manager. I then hung up. BEWARE!!!!
adVisorie | February 26, 2021 |
Received a automated voice message ,”I have been charged $500 on my account to Amazon and if I didn’t make this purchase to call (208)722-0315 to clear this matter if I didn’t make the purchase.” It also was a reference number given. I guess covid19 hasn’t stopped scammers completely. My cell and home phone are constantly ringing again with scammers.
Some Scammers Call Repeatedly
Vicbee | March 18, 2021 |
The Amazon scammer has called us 2x this afternoon. Our caller ID shows 2 different numbers/states they called from. It is a recorded message voice over. We were given the same phone number both times to call. (209-820-4208) We will not call, it sounds like scam from the get go!
JohnD | March 19, 2021 |
I got 5 calls back to back about a huge purchase on my amazon account. I pressed 1 and the guy was smart enough to tell my name when I asked for the name on the account. However, I didn’t have an Amazon account under my name and so told him that I don’t have an account and hung up. Never called back.|
Molly from Amazon | April 14, 2021 |
I’ve gotten 11 calls in the past 2 & 1/2 hours (same first 3 numbers, different last 4 numbers each time) with a recording that it’s Molly from Amazon and there was fraudulent activity on my account & to press 1. I won’t press it. Hopefully they’ll give up soon.
Gary | April 15, 2021 |
I’ve been getting these a lot. I don’t answer and hear the messages. I’m wary because I got scammed big time some time ago when my computer suddenly froze and I fell into the trap and paid some big money. Anyway, I figure why wouldn’t it be the credit card company calling instead of Amazon? Why would anyone else raise an alarm about it? There are plenty of people looking to make an easy, dishonest dollar and it really makes me sick that these people can sleep at night. They must because they keep coming back.
The Calls Won’t Stop
Tired of these calls | May 5, 2021 |
I keep getting these calls, up to 10 in a row from different spoofed numbers!!!! How can these be stopped!!!!
Karen P. | June 8, 2021 |
Yesterday I got at least 4 calls from Molly at Amazon before I hit 1 to tell the person at the other end – an Indian call center – to take my number off their list. He hung up. After that, the Molly calls kept coming at 3/hour. Today it’s starting again. Where are the FTC’s computer hacks that can tackle these frauds and stop them from harassing us?
Harassed by Mol… | June 13, 2021 |
Exactly the same experience. Molly from amazon, fraudulent charge from Ohio story. Since June 12, I’m getting this robot call every 5-15 minutes, non-stop! I pressed “1” many times and told them to stop calling me and that I’ve reported them to the authorities. They don’t care. Apparently based overseas. My landline answering machine is running out of space. I cannot use my phone. FTC/phone company or somebody has to do something about this organized crime.
M.E.T. | June 13, 2021 |
How can we get them to stop calling. They call every 15 minutes. It is getting old. The number is never the same.
How To Stop Scam Calls
One common question asked is “How can I stop these calls?” Below I have listed several helpful methods to stop these Amazon Scam Calls from happening.
- Block the number on your cell phone. Add the number to contacts, and them put it on the reject list on your phone. Some phones have a limit of numbers on the reject list.
- Download an app that will block the calls such as RoboKiller or Truecaller Currently these both have a free version.
- Contact and list the numbers with the Do Not Call Registry. Scammers who continue to call the numbers are subject to a fine. Unfortunately, the robo-dialers constantly change their numbers.
- Report the Phone calls to the FTC at ftc.gov/complaint and follow the onscreen directions.
- For help with “How to make your Amazon Account secure” go to Protect Your System.
If you have been a victim of a scam, tell us your story in the comments below. You will help others avoid getting scammed.
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